Shipping Information
Domestic Shipping (USA)
StarshadeRETRO ships all domestic orders using the United States Postal Service (USPS) using either Ground Advantage or Priority Mail. While USPS states that Ground Advantage is a little slower, in practice they usually take the same amount of time. There is currently no way to choose which of the two to use and the cheapest of the two will always be used. Generally, this means Ground Advantage is the standard shipping method.
On orders under $100, StarshadeRETRO offers $5 flat-rate shipping within the continental USA. Orders totaling $100 or more are eligible to receive free shipping. Please note that when you place an order of $100 or more the $5 flat-rate shipping option still appears. You must select the Free Shipping option to receive free shipping. There is no difference in speed between the two methods as both are using USPS.
Requiring a Signature
Shipments do not normally require a signature for delivery. If you would prefer that your domestic package requires a signature for delivery you can add Shipping Addon - Signature Confirmation to your cart before checking out.
International Shipping (Outside USA)
There are two methods available for international customers. Neither shipping method includes any possible import duty, VAT, broker fees, etc. Customers are responsible for understanding the cost of importing into their own country.
Important: To avoid delays, be sure to include a valid telephone number with your contact information. This is required by most countries' customs. Failure to include a telephone number will result in a shipping delay until one is received as the shipping carrier will not issue a shipping label without one. You should also use your full legal name, as nicknames can result in customs delays or a complete inability to get a package cleared for import.
Affordable International Shipping
StarshadeRETRO proudly offers affordable fully tracked shipping to customers outside of the USA. Although Affordable International Shipping can take up to 4 weeks to be delivered, it is almost always much faster than that, typically being delivered in about 1-2 weeks. The following countries are eligible for Affordable International Shipping:
| Affordable International Shipping - Eligible Countries | ||||
|---|---|---|---|---|
| Australia | Estonia | Indonesia | Netherlands | Slovenia |
| Austria | Finland | Ireland | New Zealand | South Korea |
| Belarus** | France | Israel | Norway | Spain |
| Belgium | Georgia | Italy | Poland | Sweden |
| Brazil | Germany | Japan | Portugal | Switzerland |
| Bulgaria | Gibraltar | Lebanon | Romania | Taiwan |
| Canada | Greece | Lithuania | Russia** | Thailand |
| Colombia | Hong Kong | Luxembourg | Saudi Arabia | Turkey |
| Croatia | Hungary | Malaysia | Serbia | United Arab Emirates |
| Czech Republic | Iceland | Malta | Singapore | United Kingdom |
| Denmark | India | Mexico* | Slovakia | Vietnam |
|
*Affordable International Shipping doesn't provide guaranteed door-to-door tracking to destinations in Mexico. Whether you can see door-to-door tracking updates for packages sent to Mexico depends on the tracking number of your label that gets assigned once it's handed off to Mexico's national postal service, Correos de México. **Due to the ongoing conflict in Ukraine, Russia and Belarus aren't accepting any packages until further notice. |
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Affordable International Shipping Cost
The cost of Affordable International Shipping depends on the weight. The following table breaks down the price of shipping based on weight -- weights listed are up to, not over. Orders that weigh over 4 lbs (~1.8 kg) are not eligible for Affordable International Shipping.
| Weight | Cost |
|---|---|
| 0.5 lb (~0.22 kg) | $15 |
| 1 lb (~0.45 kg) | $20 |
| 2 lb (~0.9 kg) | $25 |
| 3 lb (~1.36 kg) | $32 |
| 4 lb (~1.8 kg) | $40 |
International Shipping via USPS or UPS
StarshadeRETRO also offers international shipping via USPS or UPS. If you would like to require a signature for delivery you must use UPS. Due to the extremely varied nature of shipping costs using these carriers, you will need to send us an email to request a quote for shipping. Make sure to include a list of the things you wish to order as well as your address. Be warned, this is generally very expensive, sometimes starting around $40 just for a small package.